12 Days of Chexmas

FREQUENTLY ASKED QUESTIONS

While the Official Rules outline the complete details of this promotion, your question may already be answered below.

What is the prize for this promotion?
John & Chrissy's Ultimate Gift Haul includes:

One (1) John Legend XMAS CD
One (1) John Legend LOVE Hoodie
One (1) Cravings.com Mini Rectangle and Round Cutting Boards
One (1) Cravings Sweet & Savory Popcorn set
One (1) Stasher Bag Bundle
One (1) Cravings All Together Recipes to Love
One (1) John Legend Go-To Apron
One (1) John Legend BBQ Tools
One (1) Cravings 5QT Enamel Braiser
One (1) The Daily Table for 4 Set

See the Official Rules for complete details.
How many times can I enter the promotion?
Limit: You may receive up to twelve (12) Sweepstakes entries during the Promotion Period regardless of method or combination of methods of entry.
How many prizes could I win?
There is a limit of one prize per person.
How will I know if I'm the big sweepstakes winner?
The grand prize drawing will be held on or around January 4, 2022. The winner will be notified via email from the contact information provided upon registration. Once the winners are confirmed and prizes are fulfilled, an official win list will be posted. A direct link to this list can be found in the Official Rules.
I got a message that I've already entered today, but I haven't. What should I do?
Make sure you are visiting https://www.12daysofchexmas.com/ directly rather than a bookmarked page in your browser. Also, please try to clear cookies and cache on your internet browser.
What are browser cookies... and how do I enable them?
Cookies help you stay logged into a website by storing a small amount of information about your session. Cookies must be enabled to participate in this program.

If you are not familiar with how to enable "cookies" on your browser, click on "Help" in the menu bar of your browser and search under "cookies."
I think I'm having technical issues. What should I do?
Sometimes it's a simple thing like updating your browser. Check to be sure that you have a modern version of Chrome, Microsite Edge, Firefox, or Safari. Also, you may want to check your browser preferences section to be sure JavaScript is enabled. Clearing your cache and cookies also helps in this instance.
I have recently moved or updated my email address. Can I change my registration information for this promotion?
We apologize for any inconvenience, but due to the number of entries we receive in each promotion, we are unable to change registration information. If you do win a prize during the promotional period and your contact information does change, contact customercare@helloworldfulfillment.com and provide your updated information.

Please Note: We cannot guarantee that we will be able to accommodate your request.
Why can't I use my P.O. Box address to register or claim my prize?
Your home address allows us to identify your residence for eligibility purposes.

Still have a question? Please complete this form. Please note: a response may take up to three business days.

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